Chocolicious

Call Us Toll Free: 1-888-969-6069

Payment Options:


Major credit cards: American Express, Discover, MasterCard, and VISA are an accepted form of payment by our customer.
Shipping Options:
We offer standard UPS Ground shipping.
Chcolicious ships to all 48 states within the continental US.

Shipping Information:


Please allow a minimum of 4-10 business days for delivery of your order. Chocolicious will try to ship your order out on time. However, Chocolicious is not responsible or liable for any delay in receiving or completing your order that is caused by an event beyond Chocolicious reasonable control.

The product prices displayed on Chocolicious site do not include shipping & handling or sales taxes, if applicable, which will be added to your total invoice price.

Chocolicious will notify you of items not in stock within 24-48 hours of the order being received.

Shipping & Handling has a flat rate of $9.99 per order.

Return Policy:


If for any reason you are not completely satisfied with your Chocolicious purchase, items may be returned or exchanged, provided its returned in its original packaging, within 15 days of purchase receipt.

Returns are subject to a 20% restocking fee plus the actual cost of shipping.

The amount to be refunded must be credited via the original payment method. You the buyer, are responsible for all freight charges and this amount will not be credited.

Shipping & Handling charges are the responsibility of the customer and are non refundable to the buyer unless Chocolicious is at fault due to an error in order misshipment or packing.

Privacy Policy

Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the chocoliciousny.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number
(etc.)
The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying (not revealing identity or private information) and aggregate (combined, without individual identification) information to make our website more useful and to share with affiliates. For example, we may tell an affiliate that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify you or any other individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data and Credit Card Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

To protect your privacy and guarantee your credit card security, we use CyberSource (www.cybersource.com), the industry leader in credit card payment processing. We never store or have access to more than the last 4 digits of your credit card and we are fully compliant with the latest PCI privacy regulations and requirements (www.pcisecuritystandards.org).

For your added security and convenience we also offer the options of PayPal (www.paypal.com) and Google Checkout (checkout.google.com).

Cookies

Chocolicious uses cookies--a bit of text we put on your computer so we remember you next time you come to our site. This helps us help you find what you want and need faster and easier.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by going to the "My Account" at the top of each and every page. We use this procedure to better safeguard your information.

You can make changes, updates or correct errors in your account information online or by sending us a request that credibly shows error. (Credibly means that we need more than just an email. We respect you too much to risk your privacy that way. We need you to log in with your password or to send us a good old fashioned signed snail mail letter.) To protect your privacy and security, we may also take reasonable steps to verify your identity before granting access or making corrections.

Contact Us

Should you have other questions or concerns about these privacy policies, please call us.

Or send us an email at Info@chocoliciousny.com.

Or write us at
Chocolicious
175 Division Ave
Brooklyn, NY, 11211

Or call us
718 387 3214
or fax 718 387 3215